Privacy Policy for Fijnbos Private Manor
1. Introduction
Fijnbos Private Manor (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://fijnbosmanor.co.za), book accommodations, or engage with our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and physical address.
- Booking Information: Details of your booking, including dates, preferences, and payment information.
- Payment Information: Credit/debit card details, processed securely via third-party payment processors.
- Technical Data: IP address, browser type, device information, and website usage patterns.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and confirm bookings.
- To communicate with you about your reservations and inquiries.
- To improve our website functionality and user experience.
- To comply with legal and regulatory requirements.
4. Data Sharing
We do not sell or share your personal data with third parties, except:
- Service Providers: Third-party vendors, such as payment processors, to facilitate transactions.
- Legal Obligations: To comply with applicable laws or respond to valid legal processes.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These cookies help us understand website usage, improve our services, and personalize content. You can manage or disable cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
As a South African resident, you have the following rights under the Protection of Personal Information Act (POPIA):
- The right to access your personal data.
- The right to correct inaccurate or incomplete information.
- The right to withdraw consent for data processing.
- The right to request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at admin@fijnbosmanor.co.za.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from minors.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Fijnbos Private Manor
Email: admin@fijnbosmanor.co.za
Phone: +27 74 555 8988
Address: 34 Chapman Avenue, Mountainside, Gordons Bay, South Africa
